Contact Us
We are here to help with your Zizzi shopping experience. Whether you have a question about an order, shipping, returns, exchanges, products, or your account, our support team will be happy to assist.
Get in touch
For customer support, please email us at:
We typically reply within 24–48 hours. Customer service is available Monday–Friday, 9:00 AM–6:00 PM.
What to include in your message
To help us answer your question as quickly as possible, please include the details that apply to your request:
- Your full name and email address used at checkout
- Your order number, if your message is about an order
- The product name, size, color, or item details, if relevant
- A clear description of the issue or question
- Photos, if they help explain a product or order concern
Order support
Need help with an order? Contact us with your order number and the email address used at checkout so we can review your request.
Shipping support
For shipping questions, please include your order number and any tracking details you have, so we can better understand your delivery concern.
Returns & exchanges
If you need help with a return or exchange, send us your order details and let us know which item you are asking about.
Product questions
Have a question about sizing, fit, color, fabric, or product details? Share the item name or link, and we will do our best to help.
Account help
For account-related questions, please contact us using the email address connected to your account whenever possible.
Contact form
Use the contact form on this page if you prefer to send your message directly through our website.
Your privacy matters
Please do not include sensitive payment information in your message. We will only use the details you provide to review your request and respond to your customer support inquiry.
We are happy to help
Thank you for contacting Zizzi. Our team will review your message and get back to you as soon as possible during customer service hours.
