Acceptance of Terms

By using the Zizzi website, placing an order, or interacting with our online store, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

We may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Online Store Terms

You may use the Zizzi website only for lawful purposes and in a way that does not interfere with the security, operation, or availability of the site.

• You must provide accurate and current information when placing an order or creating an account.
• You may not use our website for fraudulent, abusive, harmful, or unauthorized activity.
• You may not attempt to copy, disrupt, reverse engineer, or misuse any part of our website or services.
• You are responsible for keeping your account login details secure if account features are available.

Product Information

We work to present product information, images, descriptions, sizes, colors, prices, and availability as clearly as possible. However, product details may vary slightly depending on screen settings, fabric batches, styling, or product updates.

Product descriptions, measurements, and images are provided for general guidance. Please review the product page carefully before placing an order.

Pricing and Availability

Prices and product availability may change without notice. We reserve the right to update, limit, discontinue, or correct products, prices, promotions, or descriptions at any time.

If an item becomes unavailable after your order is placed, we may contact you with an update, cancel the affected item, or issue a refund for the unavailable item.

Orders and Payment

When you place an order with Zizzi, you agree that all order information provided is accurate, complete, and authorized. Orders are subject to acceptance, payment verification, product availability, and fraud prevention review.

We reserve the right to refuse, cancel, or limit any order if we believe the order information is inaccurate, unauthorized, suspicious, abusive, or in violation of these terms.

• Payment must be completed using an accepted payment method at checkout.
• Order confirmation does not guarantee final acceptance if an issue is later identified.
• If an order is canceled after payment, any eligible refund will be processed according to the applicable payment method and store policy.

Shipping Reference

Zizzi offers Free Worldwide Shipping as described in our shipping policy. Order processing, estimated delivery timing, tracking updates, shipping destinations, and customs-related information are explained in that policy.

Shipping timelines are estimates and may be affected by address accuracy, carrier handling, customs processing, weather, holidays, or other circumstances outside normal store operations.

Return Reference

Zizzi offers 30 Days Free Returns on eligible items as described in our return policy. Customers must contact customer service before sending any return so the correct return instructions and return details can be provided.

Return eligibility, item condition requirements, refund timing, exchanges, damaged or wrong items, and non-returnable items are explained in the return policy.

Account Information

If account features are available, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

Please contact us if you believe your account information has been used without authorization. We may suspend or restrict account access if we detect activity that appears unauthorized, harmful, or in violation of these terms.

Prohibited Uses

You agree not to use the Zizzi website, products, or services for any prohibited purpose, including but not limited to:

• Violating any applicable law, regulation, or third-party right
• Submitting false, misleading, or fraudulent information
• Attempting to interfere with website security or functionality
• Uploading or transmitting harmful code, malware, spam, or abusive content
• Collecting customer, store, or website data without authorization
• Using our website or content for unauthorized commercial activity
• Harassing, abusing, insulting, harming, or discriminating against others

Intellectual Property

The content on the Zizzi website, including text, images, graphics, logos, product content, layout, design elements, and other materials, is owned by or licensed to Zizzi and is protected by intellectual property rights.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any website content without written permission from Zizzi, except as allowed for normal personal shopping use.

Third-Party Links

Our website may include links, tools, payment services, or features provided by third parties. These third-party services may have their own terms, privacy policies, and practices.

Zizzi is not responsible for the content, accuracy, policies, or actions of third-party websites or services. Please review third-party terms before using those services.

Disclaimer

The Zizzi website and services are provided on an “as available” basis. While we aim to keep the website accurate, secure, and accessible, we do not promise that the website will always be uninterrupted, error-free, or free from technical issues.

Product availability, descriptions, pricing, promotions, and website features may change at any time. We may correct errors or update information without prior notice.

Limitation of Liability

To the fullest extent permitted by applicable law, Zizzi will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total responsibility for any claim related to an order will not exceed the amount paid for the product or service involved in that claim, unless a greater responsibility is required by applicable law.

Changes to Terms

We may update, replace, or modify these Terms of Service at any time by posting the revised version on this page. The “Last updated” date will reflect the most recent update.

It is your responsibility to review these terms periodically. Continued use of the Zizzi website after updates are posted means you accept the revised terms.

Contact Information

If you have questions about these Terms of Service, your order, or our store policies, please contact Zizzi customer support at [email protected].

To help us assist you efficiently, please include your full name, order number if applicable, the email address used at checkout, and a clear description of your question.